TFB Fitness – Digital Platform Terms & Conditions
Effective Date: August 1st 2025
1. General Terms
1.1 By downloading, accessing, or using the TFB Fitness app (“App”), you agree to be bound by these Terms and Conditions (“T&C”).
1.2 These T&C govern your access to and use of TFB Fitness’s digital services, including but not limited to booking training sessions, purchasing service packages, participating in online coaching, and using recovery service features.
1.3 TFB Fitness reserves the right to modify these T&C at any time. Updates will be posted in-app and continued use constitutes acceptance.
2. Memberships & Packages
2.1 All purchases, whether membership subscriptions or individual service packages, are non-refundable and non-transferable.
2.2 Digital service packages have specific validity periods:
Packages below 12 sessions: expire within 4 weeks; freezing not allowed.
12-session packages: expire within 4 weeks with a 1-week freeze allowance.
16-session packages and above: expire within 4 weeks with a 2-week freeze allowance.
2.3 Payment must be completed in full at the time of purchase within the App.
3. Digital Session Scheduling & Cancellations
3.1 Sessions can be booked via the App based on availability.
3.2 Clients must provide a minimum of 6 hours’ notice to cancel or reschedule a session. Late cancellations or no-shows will result in the session being charged in full.
3.3 Clients are responsible for ensuring a suitable environment for digital sessions (i.e., stable internet connection, distraction-free space).
4. Usage of Digital Content & App Features
4.1 Access to digital training plans, habit coaching modules, recovery protocols, and wearable integrations is provided solely for personal, non-commercial use.
4.2 Unauthorized sharing, distribution, or reproduction of TFB Fitness content is strictly prohibited.
4.3 The App may collect and analyze user metrics (training performance, wearable data) to provide personalized reports and optimize coaching services.
5. Subscription Terms (if applicable)
5.1 Subscription plans may renew automatically unless canceled at least 24 hours before the renewal date.
5.2 Subscription fees will be charged to your iTunes/Apple ID account.
5.3 You can manage or cancel subscriptions via your Apple Account Settings.
6. Health Disclaimer
6.1 TFB Fitness provides training and recovery programs designed by certified professionals; however, it is not a medical service.
6.2 Users are responsible for ensuring they are physically fit to participate in any exercise or recovery programs. Consult a medical professional before beginning any new training regimen.
6.3 TFB Fitness is not liable for any injuries or health issues that may arise from improper use of programs or neglecting professional medical advice.
7. Privacy & Data Usage
7.1 All personal information and biometric data collected through the App will be handled in accordance with our Privacy Policy [link to Privacy Policy page].
7.2 Data collected will be used to enhance user experience, generate progress reports, and improve service offerings.
7.3 We do not sell or share user data with third parties without explicit consent, except as necessary to provide services.
8. Limitation of Liability
8.1 TFB Fitness is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use the App.
8.2 The App is provided “as-is” without warranties of any kind, including but not limited to functionality interruptions, data loss, or content inaccuracies.
9. Account Suspension or Termination
9.1 TFB Fitness reserves the right to suspend or terminate any user account that violates these T&C, engages in abusive behavior, or misuses the platform.
10. Governing Law
These T&C are governed by and construed in accordance with the laws of the State of Kuwait. Any disputes shall be subject to the exclusive jurisdiction of the courts of Kuwait.